Some Frequently Asked Questions
Do I have to be referred by a doctor?
You do not need a referral to attend the clinic. However, if you have private medical insurance your policy may require you to have a GP referral. Please contact your insurance provider for further information.
What will happen on my first visit?
We will undertake a full and detailed history of your problem. The physiotherapist will then examine the area and discuss the findings with you before starting treatment.
How do I know if a physiotherapist is fully trained?
All our physiotherapist are members of the Chartered Society of Physiotherapy (CSP and are registered with the Health Professions Council (HPC). This ensures they have undergone the required training and passed the necessary state recognised examinations to allow them to practice in the UK as well as ensuring that they maintain their registration with regular training and continued professional development.
What do I need to do to book an appointment?
If you wish to be seen privately all you need to do is contact us and one of our reception staff will be able to book you in at a time that is convenient to you. If you are claiming for your treatment through a medical insurance scheme you should first contact your provider to ascertain the conditions of your policy and get the required authorisation number. You will need to provide us with your policy number and authorisation claim number prior to your first appointment.
What clothing should I wear?
We may need to ask you to partially undress to allow for examination and/or treatment. Patients with injuries to their lower limbs often bring shorts with them and if you have a neck or shoulder injury you may prefer to wear a top with small straps or vest as you will probably be asked to remove your top. Our staff are trained to help maintain patient dignity at all times. If you would like to bring a Chaperone, they are welcome to sit in with you.
If you have any test results or medical correspondence relating to your condition, please bring this with you.
How long is each session?
Our treatment sessions last approximately 30mins and the majority of treatments can be completed within this time. The session with your physiotherapist will be a one-to-one session and your physiotherapist will not be treating other patients at the same time
How many treatments will I need?
Following your initial assessment the physiotherapist will be able to advise you as to how many sessions you require. Every person is different and sometimes less or more treatment may be necessary.